How Retail Signage Works

Retail signage is the oldest sort of marketing communication.

Evidence shows that signs were a primary sort of communication by merchants in past, in areas including Babylon, Egypt, Athens, Pompeii, and Rome. Signs were wont to identify a store, promote prices, and distinguish businesses from their competitors.

If you would like to work in a successful retail business that draws customers and drives sales, you would like to urge noticed—and that sometimes starts with signage. Quality signage is a simple and effective thanks to drive pedestrian traffic and communicate together with your customers when designing your store.

However, if done incorrectly, signage can cause overstimulation and even confusion. Signage in your brick-and-mortar business is simply as important as your website design, and retail signage shouldn’t be an afterthought. This guide will walk you thru the fundamentals of business signage, different signage types, and tips for creating signs for your business.

What is retail signage?

Business signage is any sort of graphic display that communicates a message to an audience. it’s the foremost effective and least expensive sort of advertising for a little business. Signage includes outdoor signs, window displays, informational signage, digital signage, and more. Business signage is the first point of real-life interaction between a business and its potential customers. A sign, whether it’s outside or inside your shop, can improve brand recall and encourage people to go to your business.

According to research by the Signage Foundation, signs have a big positive impact on sales, with over 60% of companies reporting a tenth increase in sales by adding or updating their signs. Signs are available in all shapes and sizes. Most small businesses have either a wall sign or a pole sign. Regardless, the simplest signs present customers with clear, concise, and branded messages. Given the economic importance of business signage, it’s clear you’ll want to use it in your mercantile establishment.

The purpose of store signage

There are three main purposes for using signage: advertising and marketing, attracting customers and pedestrian traffic, and guiding customers in-store.
Advertising and marketing
Signs are commonly used for advertising and marketing purposes. Billboards are the foremost common sort of sign. These large-scale outdoor ads typically get tons of pedestrian traffic and a spotlight, with over 82% folks consumers noticing billboards while driving around their town.


There are other signs used for advertising and branding, like building and vehicle wraps.

Turn store traffic into sales


Signage plays a crucial role in the way customers remember and perceive your brand. Attractive signs can create an enduring impression and encourage shoppers to go to your store. It helps communicate what products and services you offer and provides people with thoughts of what to expect from your business.

Attracting customers and pedestrian traffic

Retail and shop signs are the simplest thanks to attract shoppers and helping them find your business. In fact, 61% folks consumers did not find a business because its sign was too small or unclear, consistent with a report by the Sign Research Foundation (SRF)

Consumers learn and assume all kinds of things about your business supported by its signage. Your outdoor signage works with window displays to pique curiosity and encourages customers to return inside.

Signs also let people know they’re in the right place. If the sign is top quality, it’ll make an excellent first impression before a customer opens the door and is greeted by your staff.

Guiding customers future

Think about the last time you were at a big airport, how did you manage to seek out your way from the safety checkpoint to your boarding gate? Was it easy? If yes, that was the result of good “wayfinding.”

Retail wayfinding refers to how businesses use visual graphics, tactile surfaces, and audible communications to assist shoppers to find what they’re seeking. These signs help customers navigate your space and not stray, which creates a far better shopping experience.

Visual merchandising has been a central retail discipline that signs support. Businesses can create themed product displays to encourage visitors into the shop, then use signage to assist customers to navigate them easily. Depending on the dimensions of your shop, you’ll use signs to visually break your store into components, by clothing type, brand, or category.

Benefits of signage for retail

There are multiple benefits retail signage can provide your store.

Cost-effective marketing tool

A sign helps consumers learn that your business exists. Signage catches the eye of potential customers and may assist you to get noticed. It’s a neighborhood of your branding and maybe a fundamental thanks to impact your bottom line.

Outdoor signs can help shoppers find your business and promote new products. They also help a business communicate with potential customers who are walking through their commercial area. If someone also discovers your brand on social media, then involves finding you in the real world, consistent signage can help them find you more easily.

Signs can hang almost at eye level or line the side of a storefront. for little businesses, signs claim your location if you’re around many big businesses. Sometimes you can’t out-market corporate retailers, but you’ll use a symbol to determine your home and obtain found.


Every marketing campaign is an investment of some time, energy, and money. does one ever wonder if your efforts were worth it? Read this guide and build a framework to plan, track, and measure the success of retail marketing campaigns.

Communication with customers

Signs are the foremost important elements of communication. believe your last trip on the highway: what guided you from point A to point B? If your answer is signs (and Google Maps), you’re correct. Similarly, business signage communicates with customers and helps them get where they have to travel.

In-store signs are able to do a variety of things:

  • Help people navigate through your store
  • Help shoppers find the products they seek
  • Encourage impulse sales
  • Help influence shopping behavior
  • Promote sales and promotions


Whenever a customer is buying something, they need to form a choice. they have to work out the stopping potential of your store versus checking out other opportunities. they create these decisions supported by the signage you present to them. such a lot that 34% of shoppers associate sign quality with store and merchandise quality, and 29% of shoppers make choices supported by information communicated by store signs.

Well-designed and properly placed signage can help a business communicate with shoppers and generate sales.

Increased sales

A signed message is usually about (1) the brand and (2) the kinds and costs of things purchasable, providing the foremost important information a customer is seeking. Signs got to effectively communicate this sought-after information, which may reduce a customer’s search costs—the time and energy spent researching a product or service for purchase.

If your signs don’t provide this information, they fail to assist customers in their look for a viable product or service. That’s why 60% of companies reported average sales of 10% or more by adding or updating their signs. Additionally, digital signage can bump average purchase amounts by 29.5%

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